![]() ![]() I really hope we have the opportunity to welcome you to our property real soon. Thank you once again for the kind words in your review of your experience. /rebates/&.com252fShowUserReviews-g32849-d252512-r423627398-TheZenHotel-PaloAltoCalifornia. As you experienced, having been a former motor hotel, our management team has taken all the necessary steps to ensure our guests receive the hotel experience they are looking for when they arrive at The Zen Hotel with the many amenities made available to them. We believe that the above, as well as our hospitality, separate us from our competitors. As you mentioned, we pride ourselves on the quality of our linen and bath amenities, the various snacks we have in the guest rooms, and the full breakfast buffet that is made available daily to all of our guests. ![]() We greatly appreciate and value the comments and opinions of all of our guests and use them to learn and strive for total guest satisfaction. I would like to also thank you for taking the time to provide us with such kind words regarding your overall experience. Although my travel plans don't include Palo Alto in the near future, I will always remember the two great stays we had there.Dear Paige M, Thank you so much for choosing The Zen Hotel for your most recent visit to Palo Alto. The next morning when I reported to breakfast, I found a whole bunch of Equal packets next to the Splenda packets. It was the smallest comment made in passing. I explained that a tiny request would be to have Equal or Sweet & Low available during breakfast since some people (including me) have a bad reaction to Splenda (the sweetener they routinely had). Example: I was chatting with Ricardo about our stay, and he asked if there was anything that could be better. The Zen Hotel, Palo Alto: See 551 traveller reviews, 217 user photos and best deals for The Zen Hotel, ranked 6 of 29 Palo Alto hotels, rated 4.5 of 5 at Tripadvisor. However, I must say that Ricardo (the manager) and his staff are what makes this place even more wonderful. I love having a coffee maker in the room and breakfast every morning is just marvelous. Raremon digimon ds, Ricardo lockette punt return hit, Horrors of the black museum download. All the little touches make this place great. Lang dia que toi, Hollywood hotel-the hotel of hollywood. I reiterate all my previous remarks - basically what we have here is a top notch hotel at a much more reasonable price. We requested the same room and they were able to accommodate us. When visiting Stanford University, my son and I stayed here again for a week. Sincerely, Ricardo Berrospi General Manager THE ZEN HOTEL 65 was our second stay in two years. /rebates/&.com252fShowUserReviews-g32849-d252512-r545882360-TheZenHotel-PaloAltoCalifornia. Your comments will greatly assist us to continue working on finding new ways of offering additional value to all our guests. I fully understand your concerns, and I wanted to provide you with a brief insight to our price transparency policy. We find that even at our highest price point (ie: last minute reservation for a 1-night stay on a weekday), we end up still being within a range of 20 to 40 percent more economical than our competitors which don’t have a full breakfast buffet as part of what is included in their rate. When we make reservations, we quote our lowest possible price and apply all available discounts without waiting to be asked. We deliberately set our rates so our available discounts within our dynamic pricing are open as long as possible, in addition to accommodating one-night stays when a growing number of hotels in our vicinity require a minimum of two-night stays on busy weekdays. Please allow me to elaborate on a few details about our pricing, which we have a policy of making very transparent. I am very sorry to learn that your stay at The Zen Hotel was not to your satisfaction. ![]() Dear A J S, Thank you for sharing your feedback. /rebates/&.com252fShowUserReviews-g32849-d252512-r437629825-TheZenHotel-PaloAltoCalifornia. ![]()
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